Portland Library
20 Freestone Avenue
Portland, CT  06480
860-342-6770

Reserve Museum Passes Online!

Now, you can see the available dates for museum passes and make reservations
right from the web! All you need is your library card number and a PIN/Password.
Of course, you can still telephone or stop in at the the Library and a staff member
will reserve the pass for you.

If this is the first time using the Museum Pass Reservation System, you must be 18 or over with a library card in good standing to check out a museum pass.

Click here to enter your patron information before you can use the system.

If you have already entered your patron information, select one of the two choices
below to start the reservation process.

Click here to view a list of museums, then select a date to visit.

Click here to view a calendar, select a date to visit, then the system will show all
available museum passes for that date.

Frequently Asked Questions
How do I make an online reservation?
1) 
To make a reservation, Click here.  When a list of the museums appears, click
on the graphic for the desired museum.
2)  You will then select a date to use the pass. You will need your Library Card
Number AND your PIN/Password in order to reserve a pass. If you have not changed it, the automatically assigned PIN is "CHANGEME".  If you have changed it and you don't remember your PIN/Password, please contact the Portland Library. 
Thank you.

How far in advance may I reserve a pass?
Passes may be reserved up to one month in advance.

What does the pass allow me to do?
The passes allow for a set number of people to attend the museum for a reduced rate or for free admission.  Each museum, zoo, or aquarium sets forth its own conditions.

How do I pick up the pass?
You may pick up your pass at the Information Desk after 9:00 am on the day of your reservation  (The Library opens at 10:00 am so please ring the Library's bell between 9:00 am and 10:00 am).  Your pass may be available after 4:00 pm on the day prior to your trip.  If you desire the pass the day prior to your visit, please telephone ahead to ensure availability.  You must be 18 or over with a
library card in good standing to check out a museum pass.

How do I cancel a reservation?
If you reserve a pass and change your plans, please contact the Library in
advance to cancel your reservation.   Thank you.

When does the museum pass need to be returned?
The pass must be returned by midnight of the reservation day (the day of your visit to the museum).  Other patrons may be waiting to use it and a $10.00 per day fine will be charged for late passes. Please contact the Library if you have any questions.
 

May I borrow a pass on a day that the Library is closed?
Yes, if you wish to visit a museum on a day that the Library is closed, please contact the Library to arrange to pick up the pass on the day prior to the
Library's closed day(s).

The Friends of the Portland Library funds the museum passes.  We suggest that you check in the Travel section of the Library for additional information when planning your trip.
Last updated 08/14/2006