Portland Library
20 Freestone Avenue
Portland, CT  06480
860-342-6770
 

How to Look at Your
 Patron Information

In My Account, information about current library transactions can be viewed.  This page allows you to review bills, checkouts, and current hold requests. From the My Account page you can cancel holds, view library messages and requests, and reply to library messages.  A personal identification number (PIN) can be changed or checked-out materials can be renewed.

Every authorized library user has a user record, which identifies the user and contains information about the user's circulation activity.  Each user record also contains a personal identification number (PIN) which ensures that library activity is confidential.  Your PIN is CHANGEME unless you have chosen a different one. If the PIN you enter does not work, please contact a library staff member.

To view My Account you must be in the Online Library Catalog.  To view the catalog, click on Catalog in the red menu bar at the top of the screen.  

RENEW
You may renew through the library's online catalog with a library card.
Click on Renew My Materials/Review My Account:

  • Click on Renew My Materials.
  • Enter Library Card # and PIN. (Your PIN is CHANGEME unless you have chosen a different one. If the PIN you enter does not work, please contact a library staff member.)
  • Click on List Charged Items.
  • Select items to renew by clicking in check boxes to the left of title.
  • Click on Renew Selected Items.
  • Review Summary Screen.
  • Note which items renewed and the new due date, then click OK.

Please Note:  Not all items may be renewable.  High Demand items, items other patrons have put on reserve, or items that have been previously renewed are not renewable.  Please contact the Portland Library at 860-342-6770 if you have questions or were not successful in renewing your items.
 

Ready? Now click here to enter
the Portland Library's catalog!

Last updated 03/15/2011